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Acceptable Use Policy

Last updated: March 16, 2026

1. Introduction and Scope

This Acceptable Use Policy ("Policy") establishes the rules and guidelines for the use of services provided by Levante Platform, operated by Saul Gomez Jimenez ("we", "our" or "Levante").

This Policy applies to all users of Levante Platform, including but not limited to:

  • Access to AI models through our API Gateway
  • Use of MCP (Model Context Protocol) tools and connectors
  • Access to knowledge bases and MCP ContextHub
  • Any other service or feature offered by the platform

By using our services, you agree to comply with this Policy. If you do not agree with any part of this Policy, you should not use our services.

2. Prohibited Uses

It is expressly prohibited to use Levante Platform for any of the following purposes:

2.1 Illegal Activities

  • Engaging in any activity that violates applicable local, national, or international laws
  • Generating, storing, or distributing illegal content of any kind
  • Facilitating or promoting criminal or fraudulent activities

2.2 Spam and Unsolicited Communications

  • Sending spam or conducting automated spam campaigns
  • Sending unsolicited mass communications to third parties
  • Using the service for phishing or identity theft

2.3 Unauthorized Access

  • Attempting unauthorized access to systems, other users' accounts, or networks
  • Conducting penetration testing or vulnerability scanning without explicit permission
  • Sharing access credentials with unauthorized persons

2.4 Service Interference

  • Interfering with the normal operation of the service or attempting to overload the infrastructure
  • Conducting denial of service attacks (DoS/DDoS)
  • Introducing viruses, malware, or malicious code into the platform

2.5 Unauthorized Data Extraction

  • Conducting unauthorized mass scraping or automated data extraction
  • Systematically copying or reproducing platform content
  • Creating derivative databases from our services without permission

2.6 Unauthorized Redistribution

  • Reselling, sublicensing, or redistributing API access without prior written permission
  • Offering our services as your own to third parties
  • Creating competing products or services using our resources

2.7 Malicious Software Development

  • Using the service to develop malware, exploits, or malicious software
  • Creating tools designed to bypass security systems
  • Developing software intended to cause harm to third parties

2.8 Evasion of Controls

  • Circumventing usage limits, security controls, or authentication mechanisms
  • Manipulating or falsifying usage or billing data
  • Using multiple accounts to evade restrictions

2.9 Competing Model Training

  • Using the service to train AI models that directly compete with Levante Platform without prior authorization
  • Extracting knowledge or data from models to replicate similar services

3. Usage Limits (Rate Limits)

To ensure service quality and availability for all users, Levante Platform implements usage limits based on the subscribed plan:

Free Plan (Pay-as-You-Go)

  • Access to AI Gateway with pay-per-use rates
  • Standard rate limits apply
  • Documentation support

Personal Plan (Coming Soon)

  • Up to 3 teams
  • Access to MCP Control and ContextHub
  • Increased rate limits
  • Standard priority support

Business Plan (Coming Soon)

  • Unlimited teams
  • Advanced limits and roles
  • Premium rate limits
  • Priority support

Specific limits for requests per minute, tokens per day, and other metrics are detailed in the documentation for each plan and may be updated periodically.

4. Monitoring and Compliance

Levante Platform reserves the right to monitor the use of its services to ensure compliance with this Policy. This may include:

  • Automated analysis of usage patterns to detect anomalous behavior
  • Review of logs and activity records in case of suspected violations
  • Implementation of fraud and abuse detection systems
  • Cooperation with competent authorities when required by law

All monitoring is conducted in accordance with our Privacy Policy and applicable data protection laws.

5. Consequences of Violation

Non-compliance with this Policy may result in the following actions, at the discretion of Levante Platform:

First Violation

A warning will be sent by email to the account holder, detailing the detected violation and requesting immediate correction of the behavior.

Repeated Violations

In case of repeated violations or failure to comply with previous warnings, the account may be temporarily suspended while the situation is investigated.

Severe Violations

Severe violations of this Policy, including but not limited to illegal activities, may result in permanent account suspension without prior notice.

Important: In case of account suspension due to violation of this Policy, no refunds of remaining credits or payments made will be issued.

6. Reporting Violations

If you detect misuse of Levante Platform or believe that another user is violating this Policy, we encourage you to report it.

To report a violation, send an email to:

saulgmz@claiacademy.com

Include as many details as possible in your report, including screenshots, URLs, dates, and any other relevant information. All reports will be investigated confidentially.

7. Contact

If you have questions about this Acceptable Use Policy or need clarification on any point, you can contact us through:

Owner: Saul Gomez Jimenez

Email: saulgmz@claiacademy.com

Platform: platform.levanteapp.com

8. Modifications to This Policy

Levante Platform reserves the right to modify this Policy at any time. Modifications will take effect immediately after publication on the platform.

We recommend reviewing this Policy periodically to stay informed of any changes. Continued use of our services after the publication of modifications constitutes acceptance of the same.

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Última actualización: Marzo 2026

2026 Levante. Todos los derechos reservados.